Two top hotels in Srinagar- Taj Vivanta and Lalit Grand Palace were find by the Tourism Department over exorbitant rates and other service deficiencies.
According to an official spokesperson, a team of officers of the Tourism Department conducted checks of various hotels in the city to check the services and their pricing being offered to visitors.
During the checking, he said, the team of officers slapped fine on two hotels, Taj Vivanta and Lalit Grand Palace for exorbitant rates and other service deficiencies.
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“The units were also served notices that action under relevant clauses of J&K Registration of Tourist Trade Act and other legal action would follow for the violations and if course corrections are not done,” he said.
The spokesperson said that the team of officers comprised Deputy Directors, Registration Kashmir, Assistant Directors, Headquarters and Recreation, Assistant Director, Enforcement and other officials.
“It may be recalled that the Department, after receiving several complaints by tourists and locals of overcharging and other service deficiencies constituted a Central Committee of officers to regulate the tourism services across Kashmir and ensure that proper services are delivered at reasonable prices,” he said, adding that the drive of the Committee is planned to intensify in coming days.
“The Department has cautioned all the service providers against overcharging, cheating or touting while appealing them to conduct their business within the highest hospitality traditions of the place and not let the law enforcing agencies take any action against them for any violation,” the spokesperson added.